Welcome to WMSG.in. By accessing or using our website and WhatsApp API services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using WMSG.in services, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.
2. Services Offered
WMSG.in provides:
WhatsApp Cloud API Solutions
Bulk Messaging Services
Chatbot Integration
Automation Services
CRM & Software Integration
Multi-Agent Support Systems
Business Communication Tools
We reserve the right to modify or discontinue any service without prior notice.
3. User Responsibilities
Users agree:
To provide accurate information during registration.
Not to use our platform for spam, fraud, illegal, abusive, or unauthorized activities.
To comply with WhatsApp Business policies and Meta guidelines.
Not to send misleading, harmful, or prohibited content through our platform.
4. WhatsApp & Meta Compliance
WMSG.in is an independent service provider utilizing WhatsApp Cloud API technology. Users are solely responsible for:
Message content
User consent collection
Compliance with Meta and WhatsApp policies
Violation of WhatsApp policies may result in account suspension without refund.
5. Payment & Billing
All payments are non-refundable unless otherwise stated.
Pricing may change at any time without prior notice.
Delayed payments may result in temporary suspension of services.
6. Refund Policy
Due to the digital nature of services:
Setup fees, API activation fees, and subscription charges are generally non-refundable.
Refund requests are reviewed only in exceptional cases.
7. Service Availability
We strive for maximum uptime but do not guarantee uninterrupted service. WMSG.in is not responsible for:
WhatsApp server downtime
Meta platform restrictions
Internet/network interruptions
Third-party technical issues
8. Limitation of Liability
WMSG.in shall not be liable for:
Business losses
Data loss
Delayed message delivery
Suspension of WhatsApp accounts
Indirect or consequential damages
Users use the platform at their own risk.
9. Intellectual Property
All website content, branding, logos, software, and materials on WMSG.in are the intellectual property of WMSG.in and may not be copied or reused without permission.
10. Account Suspension
We reserve the right to suspend or terminate accounts involved in:
Spam activities
Fraudulent practices
Illegal promotions
Policy violations
11. Privacy
User data is handled according to our Privacy Policy. We do not sell customer data to third parties.
12. Third-Party Services
Our platform may integrate with third-party services including Meta, WhatsApp, CRMs, payment gateways, and cloud providers. We are not responsible for third-party service interruptions or policy changes.
13. Changes to Terms
WMSG.in reserves the right to update or modify these Terms & Conditions at any time without prior notice.
14. Governing Law
These Terms shall be governed by and interpreted under the laws of India.